Information Protection Statement​

Effective Date: 06 December 2025

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Orion Technical Services Company (“Orion”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our website visitors, customers, partners, and stakeholders. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Company name

• Email address

• Phone number

• Job title

• Any information voluntarily submitted through contact forms, inquiries, or email communications

b. Non-Personal Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on our website

• General website usage data collected through cookies or analytics tools

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2. How We Collect Information

Information is collected when you:

• Fill out a contact or inquiry form

• Communicate with us via email or phone

• Browse our website (through cookies and similar technologies)

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3. Purpose of Data Collection

We collect and use information to:

• Respond to inquiries and service requests

• Provide information about our services

• Improve website functionality and user experience

• Communicate business-related updates

• Comply with legal and regulatory obligations

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4. Sharing of Information

Orion Technical Services Company does not sell, rent, or trade personal information.
Information may be shared only:

• With trusted service providers who support website operations (under confidentiality obligations)

• When required by law, regulation, or legal process

• To protect our rights, safety, or property

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5. Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. While we strive to safeguard all data, no online transmission or storage system can be guaranteed to be 100% secure.

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6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze website performance. You may control or disable cookies through your browser settings; however, doing so may affect website functionality.

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7. User Rights

Depending on applicable laws, you may have the right to:

• Access personal data we hold about you

• Request correction or updates to your information

• Request deletion of your personal data

• Object to or restrict certain data processing activities

Requests can be made using the contact details provided below.

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8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

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9. Third-Party Links

Our website may contain links to external websites. Orion Technical Services Company is not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of those websites.

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10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

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11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.

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12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:

Orion Technical Services Company
✉️ Email: info@orion.com.sa
📱 Phone: +966 53 588 4777

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